Privacy Policy

Your privacy matters. Here's how KLFPRO Consulting collects, uses, and protects your information

1. Introduction

At KLFPRO Consulting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our website and services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

Name, email, phone number, address, date of birth, identification documents

Financial Information

Income details, employment information, bank statements, credit history

Technical Information

IP address, browser type, device information, cookies, usage patterns

3. How We Use Your Information

We use the information we collect for various purposes:

  • To process and evaluate your loan applications
  • To verify your identity and eligibility for financial products
  • To compare loan offers from our partner banks and NBFCs
  • To communicate with you about your applications and services
  • To provide customer support and respond to your inquiries
  • To improve our website, services, and user experience
  • To comply with legal obligations and regulatory requirements
  • To send promotional communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Banking Partners: To facilitate loan applications with our partner banks and financial institutions
  • Service Providers: With trusted third parties who assist in operating our website and services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose disclosed with your permission

We never sell your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Secure servers with restricted access controls
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and privacy
  • Secure document disposal procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Active loan applications: Until completion of the application process
  • Approved loans: For the duration required by regulatory requirements
  • Marketing communications: Until you opt-out or request deletion
  • Legal requirements: As required by applicable laws and regulations

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your information
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to track visitors across websites for marketing

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: klfproconsulting@gmail.com
  • Phone: +91 9711000680 / 0124-4068700
  • Address: OFFICE NO.1142, SAPZE ITECH PARK, GURUGAON, HARYANA 122018
  • Business Hours: Monday to Saturday, 9:00 AM - 6:00 PM IST

For data protection inquiries or to exercise your privacy rights, please contact us with the subject line "Privacy Request".

Last Updated: January 2024

This policy may be updated periodically. Please check back for the most current version.